Cloud phone system · Europe, EMEA & worldwide
Every call answered.Every customer looked after.
A professional Cloud PBX with numbers in 50+ countries, mobile-reachable 800/801 numbers in Greece, Microsoft Teams and optional AI that does real work. We set it up for you, free.
- Free configuration
- 14-day trial, no card needed
- 800 & 801 from mobiles
- Numbers in 50+ countries
Maria K.
DemoHotel in Naxos · +30 22850 •• •••
AI call summary
Positive- Booking moved from 14–18 Jun to 12–16 Jul
- Same room type, no price change
Next steps
- Send confirmation email
- Update PMS
- years in telecoms
- 15
- years in telecoms
- countries with number coverage
- 50+
- countries with number coverage
- platform modules & features
- 25+
- platform modules & features
- guaranteed uptime
- 99.9%
- guaranteed uptime
The platform
See how it works before you buy
Not icons on a list. These are the tools your team uses every day.
Maria K.
DemoHotel in Naxos · +30 22850 •• •••
AI call summary
Positive- Booking moved from 14–18 Jun to 12–16 Jul
- Same room type, no price change
Next steps
- Send confirmation email
- Update PMS
Features
Everything a modern phone system needs
More than 150 call features, organised around what your team actually does.
01
Multi-level IVR
Menus with opening hours and holidays
02
Smart routing
By time, department, language or caller
03
Follow Me & forwarding
Calls find you on mobile or at home
04
Call recording
With GDPR retention policies
05
Fax to email
Faxes arrive as PDF in your inbox
06
Music on hold
Your own messages and announcements
AI with substance
Less admin, more time for customers
AI isn't here to impress. We use it for the tasks that eat into your team's day.
AI Receptionist
Answers every call after hours or when everyone is busy, understands what the caller needs and sends them to the right team.
What you gain
No missed calls at night or weekends
Call transcription
Every conversation becomes searchable text. Find what was said without listening to recordings.
What you gain
Search instead of listening
Smart Voicemail
Voicemails arrive in your email as text, with the caller's name and reason up front.
What you gain
Read quickly what you'd otherwise have to listen to
Call recap & sentiment
At the end of the call: what was discussed, what was agreed, what's next, and whether the customer left happy.
What you gain
Supervisors see which calls need attention
AI is built into FuturePBX, with no external agents. It is available from the Shared Cloud PBX plan upwards, as an add-on with a monthly fee and usage-based charges.
View all featuresNumbers
Your numbers, where your customers need them
Local numbers in more than 50 countries with a focus on the European Union, toll-free 800 and shared-cost 801 numbers in Greece that work from mobiles too, and porting of the numbers you already have.
Local numbers in 50+ countries
Across the EU, the EMEA region and beyond, live within hours.
800, free for the caller
From mobiles too in Greece, plus toll-free numbers in other countries.
801, local-rate
One number for all of Greece at a low cost to you.
Number porting
Keep your numbers with no service interruption. We handle the whole process.
See numbers by region
- (+30) 800 3000 800
800 3000 XXX range
Free for the caller · mobiles too
- (+30) 801 3000 801
801 3000 XXX range
Local rate · mobiles too
- (+30) 210 300 2600
Athens (21)
Geographic number
- 231 · 261 · 281 · 241
Thessaloniki, Patras, Heraklion, Larissa
Geographic numbers nationwide
For every size
From freelancers to multi-site groups
By industry
Built around how your industry works
Why FuturePhone
We don't just sell lines. We set up your system.
Dedicated Support
Our specialized support team works around the clock. Available 12/5, with Emergency support 24/7 in extreme cases.
Easy To Manage
All the hard work is on us. Use our Service Configurator and within a few clicks you'll have a ready-to-run VoIP solution.
Entirely Secure
We go the extra mile when it comes to security. Constantly monitoring our network using configurable rules and statistical engines.
99.9% Uptime Guarantee
Forget about long service downtime. Enjoy state-of-the-art, enterprise-level PBX services with maximum reliability.
Flexible Pricing
Transparent pricing with no hidden costs. Per second charging with a minimum of €0.01. Discounts on prepaid plans.
Lightning Fast
Fast setup, fast connectivity & fast response times. Get yourself a new phone number and enjoy services in just hours.
Greek 800 & 801 numbers
800 & 801 Numbers in Greece – Reachable From ALL Phones
We provide Greek 800 (free for the caller) and 801 (shared-cost) numbers that can be dialled from every landline AND every mobile phone.
Callable from every mobile phone too – your customers can reach you from anywhere.
800 – Free for callers
Your customers call you at no cost, building trust and more inbound calls.
801 – Shared cost
One nationwide number with a low, local-rate charge for the caller.
All networks, all mobiles
Fully reachable from every Greek fixed and mobile network – no customer is excluded.
Runs on FuturePBX
Route to queues, IVR, mobiles or Teams, with full call reports.
FuturePBX vs traditional PBX
Cloud PBX vs Traditional Phone System
FuturePBX replaces the box in the server room with a fully managed cloud phone system.
| Feature | FuturePBX Cloud | Traditional PBX |
|---|---|---|
| Hardware & installation | No equipment – ready in minutes | Expensive hardware & technician visits |
| Scalability | Add users or lines instantly | Limited by ports and cards |
| Cost | Low monthly fee, no maintenance | High upfront and maintenance costs |
| Remote work | Desk phone, PC, browser or mobile – anywhere | Tied to the office |
| Upgrades & AI | Automatic, with built-in AI as an add-on | Manual upgrades, no AI |
Secured Voice
Secured Voice for Every Call
Your conversations are business-critical. FuturePBX protects them at every layer, with processes aligned with NIS2, DORA, ISO 27001 and GDPR.
Encrypted calls
TLS signalling and SRTP media encryption keep calls private.
Fraud protection
Brute-force blocking, firewall rules and call-limit alerts stop toll fraud.
EU private cloud
Hosted in Future Solutions' private cloud. All servers, including backup and DR, in the EU.
Access control
Two-factor authentication and role-based permissions for every user.
AI-Powered PBX
Built-in AI in FuturePBX
AI is part of FuturePBX itself, with no external agents or third-party AI services. It is activated as an add-on, billed by usage.
Virtual AI receptionist
Answers, understands and routes callers 24/7 in Greek and English.
Live transcription
Every call turned into searchable text automatically.
Call summaries & sentiment
Instant summaries and customer mood for each conversation.
Smart routing
Calls reach the right person first time, based on intent.
Call Center PBX
Call Center PBX with Built-in AI
Everything your contact centre needs, inside FuturePBX, with no external tools or third-party agents.
Smart call queues
Skills-based routing, priorities, callback and announcements.
Live monitoring
Real-time wallboards plus listen, whisper and barge for supervisors.
Reporting & KPIs
Service level, wait times, abandoned calls and agent performance.
Built-in AI
Transcription, call summaries and smart routing, part of FuturePBX. Activated as an add-on with usage-based charges.
Tell us how your team works. We'll set it up.
Free consultation and configuration, plus a 14-day free trial with no credit card. You talk to an engineer, not a call centre script.
Or call us free 800 3000 800
